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Due to our limited seating, a credit card is required to make a reservation, and the cancellation policy is 24 hours before your reservation date to avoid an $185 per person fee. We only seat complete parties.

While we do our best to accommodate guests who arrive late, those who come 15 minutes past their reservation time (regardless of notifying our team) will forfeit their reservation.

Yes, for the whole dining experience only, though.

Unfortunately, we are sorry, we do not have it

On resy.com, you can reserve up to six guests.

For 7 to 10 guests or larger private parties, please email us

Casual Elegant. Jackets are recommended but not required. Shorts, t-shirts, flip-flops, sweatshirts, sweatpants, and sneakers are not permitted.

We do not allow this since we have a comprehensive winelist of about 1000 labels worldwide; please check here

We have a cake-cutting fee of $10 per person, and for parties of five or more, it is a flat fee of $50

We do offer two types of gluten-free pasta; however, we cannot offer a gluten-free version of our tasting menù

Many of our items are, and we are happy to accommodate your preferences.

Do you accept returns?

No, we do not accept returns on any pantry items, pasta, or other food products. This policy ensures product safety, freshness, and quality for all of our customers.

What if my order is incorrect or something is missing?

If you receive the wrong item, an incomplete order, or notice an issue with your delivery, please notify us immediately. We will review your order and ensure the correct item(s) are shipped or the issue is otherwise resolved.

What if my order arrives damaged?

In the rare case your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged product(s). We will take care of it promptly.

How do I notify Lucciola about a problem with my order?

Please email us at info@lucciolanyc.com with the following:

• Your order number

• A description of the issue

• Photos (if applicable)

Our team will respond as quickly as possible to resolve the issue.

Will I receive a refund or replacement?

If your order qualifies due to an error, missing item, or damage, we will arrange a replacement or issue a refund at our discretion.

How long does it take to resolve an issue?

We aim to resolve all order issues within 2–5 business days once we receive your notification and supporting details.